FAQs

FREQUENTLY ASKED QUESTIONS

HOW CAN I CONTACT YOU?

We'd love to hear from you! You can contact us in the following ways:

By Email: pr@elizabethpaulins.com

customersupport@elizabethpaulins.com

By Mail: 15, Dr.Ambedkar street, Puzhal
              Chennai 600 066

WHAT ARE THE PRODUCTS OFFERED BY ELIZABETHPAULINS?

No Surprises here… We  curate  products that enhances productivity and inspire intentional and meaningful living.  You can choose from our smart stripe planner Collection to the pleasing POO Pourri!

  • The Smart Stripe Collection, comes in two variants, A5 Wiro Bound which offers 12 months (undated) of daily planning, includes daily pages, monthly pages and personal lifestyle trackers. Whereas the Purse edition offers week on two pages (undated ) 

FAQ’S IN REGARDS TO PLANNERS

HOW DO I ORDER A planner?

ELIZABETHPAULINS products are offered in our online shop! Please check the product descriptions carefully for thorough details as well as expected ship dates. Our retail partners will offer our undated planners.

CAN I MAKE A GIFT PURCHASE?

Yes!  You can simple provide us the details (recipient’s address) and your message and we’ll handle the rest! Your message will be handwritten on a note card.

We also offer gift cards from Rs.200.00 and up in our online shop!

CAN I ORDER A CUSTOM PLANNER?

At present our covers and page layouts are not customizable.  We do not have the ability to include personal or company logos on your planner.

Good News! We are soon coming out with customizable covers. 

CAN I GET ON A WAITING LIST?

Yes! We do keep a waiting list. Mark your calendar for launch dates and stay up to date with the latest ELIZABETHPAULINS news by signing up for our mailing list!

CAN YOU SEND ME A COUPON CODE?

Oh Yes!! Why Not!! Once you sign up for our mailing list and rewards program we will send you a coupon code where which you can get cash discounts as well as rewards points which you can redeem in your future purchases.

HOW SHOULD I CARE FOR MY STJ PLANNER?

When you use a handmade planner for 365 days, it's safe to assume it will show some wear and tear. Each STJ PLANNERS goes through a careful quality check before being packaged for shipment. The following are signs of a hand-made product that occur naturally in the production process: slight bends in the binding, slubs, wrinkles and small indentions. While we've designed the STJ PLANNERS to be durable and luxurious, a well-used STJ PLANNERS is going to look loved at the end of the year. 

I LIVE OUTSIDE THE INDIA. HOW CAN I PURCHASE?

We are not offering international shipping; you might be interested in contacting an international retailer. We recommend combining orders with a few friends to save money on shipping!  

MAY I SELL STJ PLANNERS IN MY BOUTIQUE?

Thank you for your interest! We have a small wholesale program and work with a select group of retailers. Please email us at pr@elizabethpaulins.com to discuss more!

CAN WE COLLABORATE WITH YOUR STJ PLANNER?

We would love to hear your thoughts on collaborating. Please email us at pr@elizabethpaulins.com 

DO I GET REWARDS FOR REFERRING OTHERS WHO MAKE A PURCHASE? DO YOU HAVE AN AFFILIATE PROGRAM?

Thank you for your referrals! Yes! You can join or affiliate program.  You'll receive a referral code when you purchase when someone places an order using your code, you will get points which you can redeem on your next purchase or you can get a cashback. This can be a fantastic (and financially-rewarding!) option for your blog, Instagram page, Facebook page, or even just when recommending STJ PLANNERS  to family and friends in an email.

WHERE CAN I FIND MORE INFO?

Check out our return policy, what to expect for shipping and delivery, and simply contact us!

RETAILERS

ELIZABETHPAULINS is honored to work with a selective group of retail partners.
Please contact the retailer directly to inquire about their current STJ PLANNERS stock.

INDIAN RETAILERS: 

INTERNATIONAL RETAILERS: